Privacy Policy

This Privacy Policy explains how XLY Technology LLC ("XLY", "we", "us") handles personal information in connection with this website and our merchant platform.

1. Information we collect

• Information you send us — for example, your name, business details and contact information when you email us or apply for a merchant account.
• Merchant account data — business and identity information required to open and operate a merchant account, collected and processed under our merchant agreements and as required by our processing partners and applicable law.
• Technical data — server logs (such as IP address, browser type and pages visited) generated when you use this website or the platform.
• Payment data — card payments on our platform are processed by our payment processing partners. Card numbers are collected by the processors' secure components and do not pass through XLY's servers.

2. How we use information

• To provide, operate and secure the platform and merchant accounts
• To process applications, verify businesses and meet legal and partner compliance requirements
• To monitor transactions for fraud and risk, as described in our merchant agreements
• To respond to enquiries and provide support

3. Sharing

We share information only as needed: with payment processors and service providers that help us operate the platform (under contractual obligations), and where required by law, regulation or a valid legal request. We do not sell personal information.

4. Cookies

This website uses only cookies that are necessary for it to function and to maintain security. The merchant platform uses cookies and similar technologies to keep users signed in and to protect accounts.

5. Retention and security

We retain information for as long as needed to provide services and meet legal, accounting and partner requirements. We protect stored data with encryption, access controls and audit logging, and restrict access to personnel and providers who need it.

6. Your choices

You may request access to, correction of, or deletion of your personal information by writing to us at the address below, subject to legal and contractual retention requirements. We respond to such requests within a reasonable time.

7. Children

Our services are for businesses and are not directed to children under 18.

8. Changes

We may update this policy from time to time. The current version, with its effective date, will always be posted on this page.

9. Contact

XLY Technology LLC, 5142 N Academy Blvd Unit 4328, Colorado Springs, CO 80918, USA — support@xlytechnology.com